How can I create a Higlobe receipt via WhatsApp?

Who can generate receipts via WhatsApp?

This feature is available starting from your second payment onward. You cannot use WhatsApp for your very first payment, as you must first configure your payer/originator details in your account. Check out how to configure your originator and fill in your first time receipt in this guide. 

How do I generate and submit my receipt once configured?

1. Wait for your payment to arrive.

2. You will receive an automated message on your registered phone number from +1 (650) 668-5531.

3. Reply to the message following the prompt instructions.

Here's how the process works: 

What exactly should I type when replying?

Reply strictly with what's requested.

Important: Do not add any extra words, spaces, emojis, or punctuation, as this might create an error.

How do I know if my receipt was created successfully?

You will receive an automatic confirmation message once the receipt is generated. If you do not get a confirmation, the process was not completed and you will need to repeat the steps.

If you need any further assistance, our Support team is available during business hours from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat, Whatsapp or by email at support@higlobe.com.