What payments methods are accepted in Higlobe?

We are a platform that specializes in facilitating payment receipts for services provided to American companies or individuals.

1. ACH 

We offer convenient transfer options through ACH and Domestic (U.S.) Wires, with a strong recommendation to utilize ACH for its benefits (click here to learn more). Additionally, we also accept transfers from third-party payment companies like PayPal, Cash App, and others. However, it is essential that all transfers are accompanied by a receipt as proof that the transfer is a payment for services rendered to a company or individual. Please refer to our FAQ section for more details on this rule.

We regret to inform you that we do not accept the following:

• International Wires (click here to learn more)
• Payments for personal purposes
• Transfers from the same account for conversion purposes
• Payments made in the name of individuals.

2. RTP

We currently accept RTP (Real-Time Payments) as a payment method, in addition to ACH transfers and domestic wires. RTP transfers allow funds to be credited almost instantly.

The availability of RTP transfers depends on the sender’s bank; not all banks in the US participate in the RTP network. If your payor wishes to pay you using an RTP transfer, he or she will need your Higlobe routing and account number, just like they would if they were using the ACH network. Please make sure that your payor has the correct routing and account information before initiating a payment to you, by any method. 

3. Domestic Wires 

Your Higlobe account will accept wire transfers that otherwise meet our requirements, but unfortunately, you will be charged a fee of $20 for each wire transfer you receive, which will be deducted from your payment amount.

For this reason, we highly recommend that you receive your payments by ACH transfer whenever possible. There is no additional charge for you to receive an ACH transfer.

Please tell your payor that your Higlobe receiving account is a US bank account, and the only number they need to send you payment is your complete Higlobe account number and routing number.

Any payments that fall outside the aforementioned guidelines will be returned to the customer.

If you need any further assistance, our Support team is available during business hours from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat, Whatsapp or by email at support@higlobe.com.