I have a personal account. Can I withdraw a payment to my company account?

I have a personal account. Can I withdraw a payment to my company account? 

No. In order for a withdrawal to transfer successfully, the name and account type of your Higlobe account must be identical to the name and account type of the account that you are making a withdrawal to. So if your Higlobe account is registered in your name (as a personal account), the bank account that you are withdrawing to must also be registered in your name. If you try to make a withdrawal from your Higlobe personal account to your company/business bank account, the transfer will fail and you will not receive your money.

To ensure a successful transfer at the exchange rate that you are comfortable with, please verify that you are transferring funds from a personal account to another personal account, or and from a business account to another business account. Transfers between mismatched account types (e.g., business to personal or personal to business) will fail and will have to be reprocessed again at a later time, and at a different and possibly less favorable foreign exchange rate. 

If you have any questions or if your transaction failed, please contact us at support@higlobe.com, and one of our representatives will assist you with the failed transaction.