How to Register a Business Account with Higlobe

What is the process for opening a business account at Higlobe? 

Steps to open a business account:

1. Visit our sign-up page.
2. Select "Business" when prompted.

3. Enter your phone number and all your company info, as seen below.

4.- If your company is a single-owner business, which means you own 100% of the company, click on “There are no beneficial owners”. 

If your company has another owner (s), with 25% or more, click on “add beneficial owners”.  

5.- Enter the beneficiaries' personal information, address and percentage of ownership. And then click “submit”

6.- After adding all info from the beneficial owners, send the generated account creation links to them. They will be able to do the face verification and finalize the beneficial owner process. 

7.- The team will review the submitted information and documents.

Once submitted, our team will review your information within 5 business days. Keep an eye on your email or WhatsApp for updates.

Frequently Asked Questions

1. I am an MEI (Individual Microentrepreneur), what document should I submit as "Contrato Social"?

Submit your Certificate of Microentrepreneur Individual Condition (CCMEI). This document serves as proof of your business registration.

2. What document should I submit as the Contrato Social?

You need to upload the document available from the Junta Comercial of your state. If you are unsure how to obtain this document, we recommend consulting with your accountant.

3. What documents are not accepted as a valid Contrato Social?

• Screenshots of webpages about your business

• Account statements from other institutions

• Personal documents of the owner/shareholder

• Government-invalidated documents

• Any documents, photos, or files other than the actual Contrato Social.

4. I represent a non-profit foundation. Can I receive donations through Higlobe?

No, unfortunately, Higlobe services cannot be used to receive donations by charitable or non-profit organizations at this time.

5. My "Contrato Social" has amendments. How can I share it with you?

If your "Contrato Social" has amendments, you can easily upload the updated document. Here’s how:

1. On your Dashboard, click on your initials in the top-right corner of the screen. Select "Upload Documents" from the menu.

  2. Once uploaded, we recommend notifying our Support team to let them know that you've submitted additional information.

6. I entered incorrect information during registration. How do I edit it?

If you've made an error during registration, you can update your account information by following the instructions in this article: How to Update Your Higlobe Account Information.

If you need any further assistance, our Support team is available from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat or by email at support@higlobe.com.