What documents are required to open a Higlobe account?

When it comes to verifying your identity, the documents we can accept vary depending on the country you are based in and the type of account you are opening. Below is a summary of the documents that Higlobe can accept for each country and account type:

Please note that we cannot accept expired documents or temporary residence documents.

Identification Documents Accepted in Mexico for Personal Accounts

• Passport (Issued by Mexico)

• Credencial Para Votar - Credential to Vote

• Credencial Para Votar Desde El Extranjero - Overseas Voting Credentials

• Visa de Residencia Permanente - Permanent Resident Visa

• Matricula Consular - Consular Registration

   

Personal Identification Documents Accepted in Brazil

• Driver's License

• Carteira de Identidade (RG) - ID Card

• Carteira de Identidade (RG) Digital - Digital ID Card (in PDF format; screenshots are not accepted)

• Driver's License (CNH) Digital - Digital CNH Card (in PDF format; screenshots are not accepted)

• Carteira de Registro Nacional Migratório - National Migration Registration Card

   

Business Documents Accepted in Brazil

• Contrato Social (Official document) - Social contract: Please note that we cannot accept a "comprovante de inscrição e situação cadastral" from the Receita Federal website or similar confirmations. We require the actual social contract generated when you registered your company, which contains information about the ownership of the company.

   

Personal Identification Documents Accepted in Argentina

• A passport and DNI (National Identity Document).

   

Personal Identification Documents Accepted in the Philippines

• Philippine Passport 
  • Must be valid and issued by DFA, not expired or nearly expiring - validity is less than 6 months.
  • Clearly readable with machine-readable zone.
• National ID (Physical Card ONLY)
  • Must have a clear ID photo, full name, address, date of birth, gender, and a unique PhilSys Number (PSN/PCN)
  • For Digital National ID questions, please refer here: https://philsys.gov.ph/faq-frequently-asked-questions/)
• Driver's License (Issued by LTO and not expired/ not nearing expiration - validity is less than 6 months)
  • Accepted: Professional and Non-Professional Driver’s Licenses
  • Not Accepted: Student Permit / Student License
• SSS (Social Security System) ID
  • Must have a clear ID photo, SSS number, full name, and signature.
  • Both old and new versions are valid and accepted.
• Unified MultiPurpose ID (UMID)
  • Must have a clear ID photo, full name, date of birth, gender, address, and a unique CRN.
• Taxpayer Identificaton Number (TIN) ID
  • Only the BIR-issued laminated TIN ID is accepted (both old version (yellow) and new version (green) are accepted).
• Voter’s ID
  • Must be valid and issued by COMELEC with a clear ID photo, name, address, and voter details.
  • Voter’s Certificate must have a dry seal and signature.
• ACR (Alien Certificate of Registration)
  • Must be valid and issued by the Bureau of Immigration for foreign residents in the Philippines.
• MARINA Seafarer’s Identification Document (SID) 

  • Must be valid and issued by MARINA with personal data and security features.

    
    Non-Acceptable IDs (System will auto-reject the following):
    - Student IDs
    - Barangay IDs
    - Company IDs
    - IDs without photos or signatures
    - Expired IDs
    - Digital screenshots of ID photos

Personal Identification Documents Accepted in Colombia

• National ID (Cédula de Ciudadanía; Cédula De Extranjería)

• Driver’s License

• Passport

Personal Identification Documents Accepted in India

• International Passport

• Driver’s License (Professional or Non-Professional)

• Aadhaar ID

• Permanent Account Number (PAN) Card

• Voter’s ID

Guide for ID Submissions

• Clear and in focus (including the face photo on the ID)
• Free from glare or reflections
• Taken on a flat surface
• With all four corners fully visible
• Well-lit so all ID details are readable

If you need any further assistance, our Support team is available during business hours from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat, Whatsapp, or by email at support@higlobe.com.