How to Access Your U.S. Bank Details with Higlobe

With your Higlobe account, you’ll receive U.S. bank account details that you can share with your payers for domestic payments (transfers within the U.S.). Please bear in mind we can't accept International Wire transfers.

To find your Higlobe bank details, follow these steps:

1. On your Dashboard, click on "Details" just below your Balance:

2. Click on "Share Details":

You will now see the necessary information for your payer to make an ACH payment to your Higlobe account:

• Account Name: Your full name as registered with Higlobe.
• Account Type: Checking
• Account Number: A 12-digit number used to identify your receiving account.
• Routing Number: A 9-digit number (also known as an ABA or RTN) that identifies the bank.
• Bank Name & Address

If your payer requests an account statement, simply click on Download and share the PDF with them.

Please have in mind that Higlobe only accepts domestic payments, preferably via ACH. Please check with your payer to ensure they can use this method.

Common Questions:

Q: Does Higlobe provide an IBAN?

A: No. U.S. banks, including Higlobe’s partner bank, do not use IBANs (International Bank Account Numbers).

Q: Does Higlobe use SWIFT codes?

A: No, we do not use SWIFT codes for international transfers. Our service is designed for domestic U.S. payments only.

Q: Can I receive Wire transfers to my Higlobe account?

A: - Domestic Wire Transfers: Yes, we can accept domestic wire transfers, but note there is a $20 fee deducted from the payment. We recommend using ACH transfers instead, as they are typically free.
- International Wire Transfers: No, Higlobe does not accept international wire transfers. These transfers will be automatically rejected, and we cannot track or assist with them. If your payer sends an international wire by mistake, they will need to request a "wire pull" from their bank to retrieve the funds.

Q: Can I provide a voided check from my Higlobe Account?

A: No, Higlobe does not offer voided checks, as this is something only traditional banks can provide. However, you can easily share your account statement with your payer, which contains all the necessary information they need for payments.

If you need any further assistance, our Support team is available during business hours in Mexico (GMT-6) and Brazil (GMT-3) from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat, Whatsapp or by email at support@higlobe.com.