Frequently asked questions about Higlobe

1) Can I use Higlobe to receive transfers from US companies?

Yes, definitely!

Higlobe exists to support payments from companies and individuals in the US to recipients in other countries who are being paid for services rendered or goods sold.With Higlobe you get a US-receiving bank account and can receive payments via ACH transfer, Wire, and more. That way, you can get paid as if you were a US resident. Once the money arrives in your US Higlobe account, you can make withdrawals to your local bank account in your local currency at any time.

2) Why does Higlobe limit transfers only for the purpose of payment for services provided to US companies or individuals?

Payment services are heavily regulated. Currently, Higlobe's licenses only permit us to accept payments that are being made as compensation for services rendered or goods sold, and that originate in the US.

3) Where is Higlobe's headquarters?

Established in 2020, the company has 228 Hamilton Ave, 3rd fl., Palo Alto, CA 94301-2583 as its physical address for its headquarters.

To gain a deeper understanding of Higlobe's vision, values, and accomplishments, we encourage you to explore the "About Us" section on our official website. There, you will find comprehensive information about the company, including its history, mission, and core principles.

4) What kind of stablecoins does Higlobe use?

At Higlobe we exclusively use asset-backed stablecoins that are 1:1 backed by U.S. dollars or U.S. government treasury securities. These stablecoins are issued by companies that are regulated and supervised by U.S. federal or state agencies. We do not use algorithmic stablecoins.

5) Is Higlobe a crypto exchange?

No. Higlobe is not a cryptocurrency exchange. Higlobe is primarily a money transmitter - a payment provider. Our service is specifically designed for contractors, freelancers and other service providers to receive payments from American companies for services they have performed. Although Higlobe uses ACH transfer, Wire, and more to perform its money transfer service and to hold customer balances, Higlobe account holders cannot use Higlobe to purchase or sell cryptocurrencies in any way.

We are a regulated payment platform registered as a money service business (an MSB) with FinCEN, a bureau of the U.S. Department of the Treasury, in the USA. Our main goal is to facilitate secure and efficient financial transactions between companies and workers, offering a convenient and reliable payment solution. Through our platform, American companies can make payments to their collaborators, providing a simplified and transparent payment solution.

If you need any further assistance, our Support team is available during business hours from 9:00 AM to 6:00 PM, Monday to Friday via Live Chat or by email at support@higlobe.com.