Can I cancel my virtual card?

If you are a customer and wish to cancel your virtual card, it is important to get in touch with us. To request cancellation, please use our available communication channels, such as online chat or email.

Once we receive your cancellation request, we will initiate the corresponding process. It is important to note that the deadline for card cancellation may vary depending on the date you submit your request. In general, cancellation should occur within 1 business day.

After the card is terminated, you will no longer be able to use the same card number. If you wish to have a new virtual card, you will need to create a new one on your Higlobe account homepage.