Two-step verification is not working

  • Updated

If you are not receiving two-step verification via SMS, check that:


- Your device has a carrier signal for receiving SMS.

- You have waited at least 5 minutes to receive an SMS.

- You enrolled in two-step verification with the same phone number.


If the problem persists, please contact our customer service team at

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.